Privacy Policy

Last Updated: September 16, 2026

This Privacy Policy describes how BREAD BOWL LIMITED ("we", "us", or "our") collects, uses, stores, and shares personal information when you visit, use our services, make a purchase from hjkmnc.shop (the "Website"), or otherwise communicate with us.

We respect your privacy and process personal data in accordance with applicable data protection laws, including, where applicable, the EU General Data Protection Regulation (GDPR).

1. Data Controller

The controller responsible for processing personal data through this Website is:

BREAD BOWL LIMITED
KILMOREY
SHOTLEY STREET
ERWARTON
IPSWICH, SUFFOLK
IP9 1LF
United Kingdom

Company Registration Number: 16517486
Email: support@hjkmnc.shop
Website: hjkmnc.shop

For questions regarding this Privacy Policy or your personal data, please contact us using the email address above.

2. Personal Information We Collect

Depending on how you interact with our Website and services, we may collect the following categories of personal information:

Contact Information

This may include:

• Name

• Billing address

• Shipping address

• Email address

• Telephone number, where provided

Order and Transaction Information

This may include:

• Products ordered

• Order number

• Order value

• Shipping information

• Order status

• Return and refund information

• Cash on Delivery information

Our store offers Cash on Delivery (COD). Where payment is made upon delivery, we may process information necessary to administer and confirm the transaction.

If a refund for a COD order requires additional payment information, such as bank account details, we will process that information only where necessary to complete the refund.

Account Information

If customer account functionality is available, we may process information associated with your customer account, such as your name, email address, order history, and account preferences.

Customer Service Information

When you contact us, we may collect information contained in your communications, including questions, complaints, return requests, refund requests, and other customer service correspondence.

Technical and Usage Information

When you use our Website, certain technical information may be collected automatically, such as:

• IP address

• Browser type

• Device information

• Operating system

• Website activity

• Pages viewed

• Referring website

• Cookie and similar technology information

The exact information collected depends on the technologies and services used by the Website.

3. How We Use Personal Information

We may use personal information for purposes including:

• Processing and fulfilling orders

• Arranging product delivery

• Managing Cash on Delivery orders

• Providing order confirmations and updates

• Processing returns and refunds

• Responding to customer inquiries

• Providing customer support

• Maintaining and improving our Website and services

• Detecting and preventing fraud, misuse, and security incidents

• Complying with legal and regulatory obligations

• Establishing, exercising, or defending legal claims

• Providing marketing communications where permitted by law and, where required, with your consent

• Managing cookie and privacy preferences

We do not use personal information for purposes incompatible with the purposes for which it was collected unless permitted by applicable law.

4. Legal Bases for Processing

Where the GDPR applies, we process personal data only where we have an appropriate legal basis.

Depending on the circumstances, these legal bases may include:

Performance of a Contract:
We process information necessary to process your order, arrange delivery, provide customer service, and administer returns and refunds.

Compliance with Legal Obligations:
We may process and retain information where necessary to comply with accounting, tax, consumer protection, or other legal requirements.

Legitimate Interests:
We may process information where necessary for legitimate business interests, such as protecting our Website, preventing fraud, improving our services, and managing customer relationships, provided those interests are not overridden by your rights and freedoms.

Consent:
Where required by law, we rely on your consent for certain processing activities, such as specific marketing communications or non-essential cookies. You may withdraw your consent at any time.

5. Cash on Delivery and Payment Information

Our Website offers Cash on Delivery (COD).

Because payment is collected upon delivery, we generally do not need to collect online card payment information for COD transactions.

Information relating to COD orders may be shared with shipping, logistics, or delivery service providers where necessary to deliver the order and collect payment.

Where a refund for a COD transaction cannot be returned through the original payment method, we may request payment details necessary to issue the refund. Such information will be used only for the relevant refund and associated legal or accounting requirements.

6. How We Share Personal Information

We may share personal information with service providers and other parties where reasonably necessary to operate our business.

These may include:

• Shopify and ecommerce infrastructure providers

• Hosting and IT service providers

• Shipping and logistics providers

• Cash on Delivery service providers

• Customer service providers

• Analytics and security providers

• Professional advisers, such as accountants or legal advisers

• Government authorities or regulatory bodies where disclosure is legally required

Service providers may process personal information only as permitted by their contractual arrangements and applicable law.

We do not sell personal information in exchange for money.

Certain privacy laws may define "sale", "sharing", or similar concepts more broadly. Where such laws apply, we will provide any rights or controls required by law.

7. Shopify

Our online store is operated using the Shopify ecommerce platform.

Shopify may process certain personal information when you visit our Website or place an order, including information necessary to provide ecommerce, security, and related services.

Shopify's processing of personal information is also governed by its own applicable privacy terms and policies.

8. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to operate essential Website functions, remember preferences, understand Website usage, improve performance, and support other features.

Cookies may include:

• Strictly necessary cookies

• Preference or functionality cookies

• Analytics cookies

• Advertising or marketing cookies, where used

Where required by applicable law, including applicable rules in Germany and Austria, non-essential cookies will be used only after obtaining the required consent.

You may be able to manage your cookie preferences through the cookie consent interface available on the Website and through your browser settings.

Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.

9. Marketing Communications

Where permitted by applicable law, we may send marketing communications to customers who have provided the necessary consent or where another lawful basis applies.

You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism provided in the communication or by contacting:

support@hjkmnc.shop

Transactional communications relating to orders, deliveries, returns, refunds, security, or customer service are not considered marketing communications.

10. International Data Transfers

Because we operate an international ecommerce Website and use third-party service providers, personal information may be processed in countries outside Germany, Austria, or the European Economic Area.

Where the GDPR applies and personal data is transferred internationally, we take appropriate measures as required by applicable law to ensure an adequate level of protection.

Depending on the circumstances, these safeguards may include an adequacy decision, Standard Contractual Clauses, or another legally recognized transfer mechanism.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and transaction records, complying with legal obligations, resolving disputes, and enforcing agreements.

Retention periods may vary depending on the type of information, the purpose of processing, and applicable legal requirements.

When personal information is no longer required, we will delete or anonymize it where appropriate, unless continued retention is required or permitted by law.

12. Your Rights Under the GDPR

If the GDPR applies to the processing of your personal data, you may have rights including:

• Right of access – to request information about personal data we process about you.

• Right to rectification – to request correction of inaccurate or incomplete personal data.

• Right to erasure – to request deletion of personal data in certain circumstances.

• Right to restriction of processing – to request restriction of processing in certain circumstances.

• Right to data portability – to receive certain personal data in a structured, commonly used, machine-readable format where the legal requirements are met.

• Right to object – to object to certain processing based on legitimate interests or to direct marketing.

• Right to withdraw consent – where processing is based on consent, you may withdraw that consent at any time.

• Right to lodge a complaint – you may lodge a complaint with a competent data protection supervisory authority.

These rights are subject to the conditions and exceptions established by applicable law.

To exercise your rights, contact us at:

support@hjkmnc.shop

We may request information reasonably necessary to verify your identity before processing certain requests.

13. Children’s Privacy

Our Website is intended for general ecommerce purposes and is not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided us with personal information improperly, please contact us so that we can review the matter and take appropriate action.

14. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

15. Third-Party Websites and Services

Our Website may contain links to third-party websites or use services provided by third parties.

We are not responsible for the privacy practices of independent third-party websites. We recommend reviewing the privacy policies of third-party services before providing personal information to them.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Website functionality, legal requirements, or regulatory requirements.

When we update this Privacy Policy, we will revise the "Last Updated" date at the top of this page.

Where required by applicable law, we will provide additional notice or obtain consent regarding material changes.

17. Complaints

If you have concerns about how we process your personal information, please contact us first at:

support@hjkmnc.shop

Where applicable, you also have the right to lodge a complaint with the data protection supervisory authority responsible for your habitual residence, place of work, or the place of the alleged infringement.

18. Contact Us

For privacy questions, requests regarding your personal data, or concerns about this Privacy Policy, please contact:

BREAD BOWL LIMITED
KILMOREY
SHOTLEY STREET
ERWARTON
IPSWICH, SUFFOLK
IP9 1LF
United Kingdom

Company Registration Number: 16517486
Email: support@hjkmnc.shop
Website: hjkmnc.shop